This doesn’t mean that you should speak dishonestly or sugarcoat matters when it shouldn’t. This simply means to use words carefully so the parent will not misunderstand them and cause a commotion.
When speaking to the parent about sensitive issues, use words that point out how the child is feeling and how it is affecting their behavior. Let the parent understand that you understand why the student is feeling this way, and you can also discuss with them how you, as a home tutor, is dealing with the issue and seek feedback from them.
In addition to this, don’t immediately delve into the issue or what happened. Ease the parent into the topic the same way students should be eased into lessons. Breach the topic carefully and speak honestly so the parent doesn’t have to read between lines. This helps the parents understand the issue quickly and lessens the misunderstanding that may arise. As such, by doing this, it will also help both the tutor and parent keep their negative sentiments from clouding their judgment.
For issues that the tutor may not fully understand, don’t hesitate to ask the parent for help. Aside from not making matters worse by dealing with problems wherein you’re not the expert, it will also show the parents that you respect their opinion and value their assistance in matters that should involve them.